Privacy Policy

1. Introduction

Korba Career Guru ("we", "us", "our") provides career guidance and educational counselling services to students and learners. This Privacy Policy describes the types of information we may collect when you use our website or communicate with us, how we use that information, and the choices available to you. By using our website or contacting us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly through our contact form, by email or through WhatsApp messages.
• Career guidance inputs such as your answers to questions about interests, education, skills, preferences and goals.
• Technical information such as basic website usage data (for example, pages visited) that your browser sends automatically. This may be collected in aggregated or anonymised form.

We do not require you to create an account to browse this website.

3. Information Provided by Students

When you request career guidance, you may voluntarily provide information such as:

• Name
• Age or education level, where applicable
• Academic background
• Interests
• Skills
• Career preferences
• Contact details (such as phone/WhatsApp number or email)
• Questions submitted through WhatsApp or the website

Providing this information is voluntary. However, if you choose not to provide certain details, we may not be able to offer guidance that is relevant to your situation.

4. How We Use Information

We use the information we collect to:

• Understand your interests, education, preferences and goals;
• Provide personalized career guidance, including career options, course information and institution information;
• Respond to your questions and communicate with you about your request;
• Improve the quality, content and usefulness of our guidance and website;
• Maintain records of communications for support and quality purposes;
• Comply with applicable legal obligations.

We do not sell your personal information.

5. WhatsApp Communication

We use WhatsApp as a communication channel to interact with students who request career guidance and support. If you contact us through WhatsApp, your WhatsApp profile information (such as your name and number) and the content of your messages will be visible to us and used to respond to your request.

Your use of WhatsApp is also governed by WhatsApp's own terms and privacy policy, which we do not control. WhatsApp is a communication channel only; the career guidance and information are provided by Korba Career Guru.

6. Information Sharing

We do not sell or rent personal information. We may share information only in these limited situations:

• With service providers who help us operate our website or communications, under appropriate confidentiality obligations;
• When required by law, regulation, legal process or a lawful request by a public authority;
• To protect the rights, safety or property of Korba Career Guru, our users or others;
• With your consent or at your direction.

7. Educational & Career Information

Information about courses, institutions, streams, eligibility and career paths that we share is provided for general guidance and informational purposes. Such information may change over time and may be maintained by third parties such as educational institutions or examination bodies. You should verify important details directly with the relevant institution or authority before making a decision.

8. Cookies

Our website uses only the cookies and similar technologies necessary for the site to function and, where applicable, to understand aggregated usage. We do not use cookies to build advertising profiles. You can control or delete cookies through your browser settings; disabling some cookies may affect how the website works. Third-party resources loaded by this site (for example, fonts or the Bootstrap library from a content delivery network) may set their own cookies or log requests as described in their own policies.

9. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as necessary to provide guidance, to respond to and follow up on your enquiry, to improve our service, and to comply with legal obligations. When information is no longer needed, we take reasonable steps to delete it or anonymise it.

11. Third-Party Services

We rely on certain third-party services to operate, such as website hosting, the WhatsApp messaging platform, email delivery and publicly available content delivery networks for fonts and front-end libraries. These providers process information on our behalf or under their own terms. This Privacy Policy does not apply to third-party websites or services that we do not operate; we encourage you to review their policies.

12. Children's / Students' Information

Our service is intended to help students, some of whom may be minors under applicable law. If you are below the age of majority in your jurisdiction, you should use this website and contact us only with the involvement of a parent or guardian. We ask that minors do not submit more personal information than is necessary to receive guidance. If you believe a minor has provided us with personal information without appropriate consent, please contact us and we will take reasonable steps to address it.

13. User Rights

Subject to applicable law, you may:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Withdraw consent for future communications;
• Ask questions about how your information is handled.

To exercise any of these rights, please contact us using the details in Section 15.

14. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

15. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact:

• Business: Korba Career Guru
• Email: your-email@example.com
• WhatsApp: Chat with us
• Address: Your complete business address
• Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM

The contact details above are configuration placeholders and should be replaced with the real business details before the website goes live.